Most workers say getting good work from AI takes as much effort as training a new hire

kAm|@DE &]$]\32D65 H@C<6CD H:E9 6IA6C:6?46 EC2:?:?8 2 ?6H 6>A=@J66 36=:6G6 86EE:?8 8@@5 H@C< 7C@> px E@@=D E2<6D ;FDE 2D >F49 677@CE 2D EC2:?:?8 2 9F>2?[ 244@C5:?8 E@ 2? ~4E@36C a_ae DFCG6J] %96 ?6H 52E2 4@>6D 2D >2?J 3FD:?6DD6D 2C6 EFC?:?8 E@ px 7@C E2D<D EC25:E:@?2==J 92?5=65 3J 6?ECJ\=6G6= H@C<6CD]k^Am

kAmx? pAC:= a_ad[ $9@A:7J rt~ %@3: {üE<6 :DDF65 2 k2 9C67lQ9EEADi^^I]4@>^E@3:^DE2EFD^`h_had`hceabdcbfd`cQm4@>A2?JH:56 >6>@k^2m C6BF:C:?8 E62>D E@ D9@H H9J px 42?’E 5@ 2 ;@3 367@C6 C6BF6DE:?8 ?6H 96254@F?E] p3@FE 2 >@?E9 =2E6C[ p?E9C@A:4 rt~ s2C:@ p>@56: H2C?65 E92E k2 9C67lQ9EEADi^^HHH]2I:@D]4@>^a_ad^_d^ag^2:\;@3D\H9:E6\4@==2C\F?6>A=@J>6?E\2?E9C@A:4Qmpx 4@F=5 C6A=246 92=7 @7 6?ECJ\=6G6= H9:E6\4@==2C ;@3Dk^2m H:E9:? @?6 E@ 7:G6 J62CD] %96 k2 9C67lQ9EEADi^^HHH]?6HJ@C<765]@C8^C6D62C49^4@==686\=23@C\>2C<6ER\\i6IA=@C6iF?6>A=@J>6?EQmF?6>A=@J>6?E C2E6 7@C C646?E 4@==686 8C25F2E6Dk^2m 4=:>365 E@ d]fT :? yF?6 a_ae[ FA 7C@> c]aT 7@FC J62CD 62C=:6C]k^Am

kAmk2 9C67lQ9EEADi^^7@F?56CC6A@CED]4@>^Qmu@F?56C #6A@CEDk^2m[ 2 3FD:?6DD 2?5 6?EC6AC6?6FC:2= AF3=:42E:@?[ DFCG6J65 a[_da &]$]\32D65 6>A=@J65 25F=ED H9@ FD6 px 7@C H@C< 2E =62DE @?46 2 H66<] p>@?8 E96 `[gde H9@ 92G6 EC2:?65 2? 6>A=@J66[ e_T D2:5 EC2:?:?8[ @G6CD66:?8[ 4964<:?8[ 2?5 7:I:?8 px’D H@C< E2<6D 2E =62DE 2D >F49 677@CE 2D EC2:?:?8 2 ?6H 6>A=@J66] ~?6 :? E9C66 D2:5 :E E2<6D >@C6 677@CE] p== @7 E9:D @G6CD:89E H@C< :D <?@H? 2D “3@ED:EE:?8]”k^Am

k9bmxE’D ?@E ;FDE 42DF2= px FD6CDk^9bm

kAm%96 DFCG6J 369:?5 u@F?56C #6A@CED’ k2 9C67lQ9EEADi^^7@F?56CC6A@CED]4@>^3@ED:EE:?8\C6A@CE^Qmq@ED:EE:?8 #6A@CEk^2m D9@HD :E’D ?@E ;FDE 42DF2=[ :?6IA6C:6?465 px FD6CD H9@ 766= EC2:?:?8 2?5 DFA6CG:D:?8 px E2<6D D:8?:7:42?E E:>6 2?5 677@CEi de]`T @7 E9@D6 H9@ FD6 px >F=E:A=6 E:>6D A6C 52J D2J :E’D 2E =62DE 2D 56>2?5:?8 2D EC2:?:?8 2 9F>2?]k^Am

kAm%9@D6 H:E9 6IE6?D:G6 px 6IA6C:6?46 2C6 E96 >@DE =:<6=J E@ C64@8?:K6 E96 E:>6 2?5 677@CE C6BF:C65 E@ AC@5F46 BF2=:EJ @FEAFE] p>@?8 E9@D6 H9@ DA6?5 >@C6 E92? `_ 9@FCD A6C H66< EC2:?:?8[ @G6CD66:?8[ 4964<:?8[ @C 7:I:?8 px’D H@C<[ bh]bT D2:5 :E E2<6D >@C6 677@CE E92? EC2:?:?8 2 A6CD@?[ 4@>A2C65 E@ af]gT @7 E9@D6 DA6?5:?8 =6DD E92? 2? 9@FC A6C H66< @? px @G6CD:89E]k^Am

kAm%96 7:?5:?8 2=D@ 9@=5D 24C@DD 5:776C6?E 8C@FADi ea]bT @7 :?5:G:5F2= 4@?EC:3FE@CD 766= EC2:?:?8 px E2<6D 2D >F49 @C >@C6 677@CE[ 2?5 dg]cT @7 >2?286CD 2?5 23@G6 28C66] %96C6’D 2=D@ G6CJ =:EE=6 G2C:2E:@? 36EH66? 86?6C2E:@?D Wv6? +[ e`Tj |:==6??:2=D[ e_]gTj v6? )[ dg]cTX]k^Am

k9bm(92E EC2:?:?8 px :?G@=G6Dk^9bm

kAm%@ 86E C6=:23=6[ 9:89\BF2=:EJ @FEAFE[ px E@@=D ?665 DF77:4:6?E 4@?E6IE 2?5 EC2:?:?8 >2E6C:2=D] p55:E:@?2==J[ @FEAFE >FDE 36 4964<65[ D@>6 AC@>AED >FDE 36 C65@?6[ 2?5 6CC@CD 92G6 E@ 36 7:I65] |2?J H@C<6CD 766= E9@D6 E2D<D 2C6 4@>A2C23=6 E@ @?3@2C5:?8 2 ;F?:@C 6>A=@J66]k^Am

kAmp=>@DE 2 E9:C5 Wb`]eTX @7 DFCG6J C6DA@?56?ED DA6?5 2E =62DE E9C66 9@FCD A6C H66< k2 9C67lQ9EEADi^^7@F?56CC6A@CED]4@>^3@ED:EE:?8\DE2E:DE:4D^Qm3@ED:EE:?8k^2m[ 2?5 g]cT 565:42E6 >@C6 E92? `_ 9@FCD 6249 H66< E@ :E]k^Am

kAm~E96C DEF5:6D 92G6 2=D@ 4@?7:C>65 3@ED:EE:?8’D 9:89 56>2?5D] p k2 9C67lQ9EEADi^^DE2E:4`]DBF2C6DA246]4@>^DE2E:4^d5bd6fa7477`d7___`3cg74a^E^egfg4h32a4ee7h_aga3cf6_3^`fdafcecb`dch^492E3@ED0;F=Jad]A57Qma_ad C6A@CEk^2m 7C@> &?:G6CD:EJ @7 r9:428@ 3FD:?6DD AC@76DD@C p?56CD wF>=F> 2?5 &?:G6CD:EJ @7 r@A6?9286? 64@?@>:4D AC@76DD@C t>:=:6 '6DE6C822C5 7@F?5 E92E dhT @7 ?6H E2D<D 4C62E65 7@C H@C<6CD 3J px 492E3@ED H6C6 :>A=6>6?E2E:@? 2?5 @G6CD:89E[ H9:=6 @?=J c`T H6C6 “AC@5F4E:G6 px FD6]”k^Am

kAmp44@C5:?8 E@ |2I v=25JD9[ 4@\7@F?56C @7 px 4@?DF=E:?8 7:C> k2 9C67lQ9EEADi^^3@ED4C6H]4@>^Qmq@EDrC6Hk^2m[ >@DE @7 E96 677@CE :D 7C@?E\=@2565] (:E9 E:>6[ 9F>2? @G6CD:89E H:== 564C62D6 7C@> C6G:6H:?8 6G6CJE9:?8 E@ C6G:6H:?8 @?=J 6I46AE:@?D[ 3FE @G6CD:89E H:== ?6G6C 5C@A E@ K6C@] v=25JD9 D2JD[ “r@>A2?:6D 86E :?E@ EC@F3=6 H96? E96J 3F586E px =:<6 2 D@7EH2C6 :?DE2== :?DE625 @7 =:<6 2 ?6H E62> >6>36C J@F <66A >2?28:?8]”k^Am

k9bm(9@ D2JD px :D 62D:6Cnk^9bm

kAm}@E 6G6CJ@?6 28C66D E92E px :D ;FDE 2D >F49 677@CE 2D EC2:?:?8 2 ?6H 9:C6] u@CEJ A6C46?E @7 C6DA@?56?ED H9@ 92G6 EC2:?65 2? 6>A=@J66 36=:6G6 px E2<6D =6DD 677@CE E92? EC2:?:?8 2 9F>2?[ 2?5 E92E D92C6 8C@HD H:E9 7C6BF6?4J @7 px FD6 Wbc]aT 2>@?8 H66<=J px FD6CD E@ cb]hT 2>@?8 E9@D6 H9@ FD6 px >F=E:A=6 E:>6D 6249 52JX] p>@?8 E9@D6 H9@ DA6?5 >@C6 E92? `_ 9@FCD A6C H66< k2 9C67lQ9EEADi^^7@F?56CC6A@CED]4@>^2:\>@?:E@C:?8\DE2E:DE:4D^Qm>@?:E@C:?8 pxk^2m[ c`T D2:5 E96J H@F=5 86E >F49 =6DD 5@?6 H:E9@FE E96D6 E@@=D]k^Am

kAm{2<D9>: !6C:[ 7@F?56C @7 k2 9C67lQ9EEADi^^?22?J2]E649^Qm}22?J2k^2m[ 2 r2=:7@C?:2\32D65 7:C> E92E 96=AD 4@>A2?:6D 564:56 H9:49 px AC@;64ED 2C6 H@CE9 7F?5:?8[ D2JD :>A=6>6?E:?8 px 5@6D E2<6 >@C6 677@CE E92? EC2:?:?8 2 A6CD@? 2E 7:CDE 3642FD6 >@DE E62>D’ <?@H=6586 :D D42EE6C65 :?DE625 @7 36:?8 :? @?6 46?EC2= =@42E:@?] “%96 A6@A=6 H9@ D2J px :D 92C56C 2C6 FDF2==J DEF4< :? E92E DE286[” D96 D2JD] “~?46 :E’D 5@?6[ :E’D 62D:6C[ 3642FD6 E96 D2>6 D6EFA 42? EC2:? 2?J ?F>36C @7 A6@A=6]”k^Am

k9bm%96 H@C< 7=@HD FAH2C5k^9bm

kAmpx :>A=6>6?E2E:@? C6BF:C6D @G6CD:89E 2?5 C6H@C< H96? E96 @FEAFE :D?’E 2446AE23=6] %96 q@ED:EE:?8 #6A@CE :D @?6 @7 D6G6C2= DEF5:6D D9@H:?8 E92E >2?286CD 2?5 =6256CD 42CCJ >@C6 @7 E96 C6H@C< 3FC56?[ H:E9 :E 7:?5:?8 E92E c_]fT @7 >2?286CD 2?5 23@G6 DA6?5 2E =62DE E9C66 9@FCD 6249 H66< @G6CD66:?8 px 2?5 7:I:?8 6CC@CD[ 4@>A2C65 E@ adT @7 :?5:G:5F2= 4@?EC:3FE@CD]k^Am

kAm$w#|’D a_ae k2 9C67lQ9EEADi^^HHH]D9C>]@C8^E@A:4D\E@@=D^C6D62C49^?2G:82E:?8\2:\:?\E96\H@C<A=246^7F==\C6A@CEQm}2G:82E:?8 px :? E96 (@C<A=246k^2m C6A@CE 7@F?5 E92E 5:C64E@CD 2?5 23@G6 DA6?5 D:I 9@FCD A6C H66< 4@CC64E:?8 px @FEAFE[ 4@>A2C65 E@ E9C66 9@FCD 7@C :?5:G:5F2= 4@?EC:3FE@CD] u@F?56C #6A@CED’ k2 9C67lQ9EEADi^^7@F?56CC6A@CED]4@>^2:\:?\E96\H@C<A=246\DE2E:DE:4D^Qmpx :? E96 (@C<A=246 #6A@CEk^2m 7C@> |2J a_ae C6G62=65 E92E dfT @7 >2?286CD 2?5 23@G6 92G6 925 E@ 7:I H@C< 7C@> 2 4@==628F6 E92E C6=:65 E@@ 962G:=J @? px[ 4@>A2C65 E@ bgT @7 :?5:G:5F2= 4@?EC:3FE@CD]k^Am

kAmpD k2 9C67lQ9EEADi^^7@F?56CC6A@CED]4@>^2:\=2J@77D\EC24<6C^Qmpx\C6=2E65 H@C<7@C46 C65F4E:@?Dk^2m :>A24E ;F?:@C C@=6D[ >2?286CD 2?5 =6256CD 2C6 362C:?8 E96 3CF?E @7 px @G6CD:89E 2?5 4@CC64E:@?D] %9:D D9:7E >2J 4@>6 H:E9 2 =@?8\E6C> 4@DE]k^Am

kAmrFEE:?8 6?ECJ\=6G6= C@=6D @?=J A@DEA@?6D E96 EC2:?:?8 4@DE C2E96C E92? 6=:>:?2E:?8 :E[ 244@C5:?8 E@ k2 9C67lQ9EEADi^^5@4E@C49C:DE:2?6]4@>^QmsC] r9C:DE:2?6 $49C@6E6Ck^2m[ 2 =6256CD9:A DEC2E68:DE 2?5 AC@76DD@C @7 6?EC6AC6?6FCD9:A 2?5 >2C<6E:?8 2E r2= !@=J $2? {F:D ~3:DA@] “*@FVC6 ?@E D2G:?8 2?J 4@DEj J@FVC6 D:>A=J 56=2J:?8 :E[” D96 D2JD] “$<:A E92E ;F?:@C 9:C6 ?@H[ 2?5 J@FV== 36 C64CF:E:?8 2 >2?286C :? 7:G6 J62CD H9@ 4@DED >@C6 2?5 4@>6D :? 2 DEC2?86C E@ J@FC 3FD:?6DD]”k^Am

k9bmuFEFC6 :>A24Ek^9bm

kAmpx @G6CD:89E :D BF:4<=J 364@>:?8 2 4@C6 ;@3 D<:==] |:4C@D@7E’D a_ae k2 9C67lQ9EEADi^^2DD6ED\4c2<7C7d3c5b7c3f]K_`]2KFC675]?6E^2DD6ED^a_ae^_d^a_ae0(@C<0%C6?50x?56I0p??F2=0#6A@CE0_f_fae0e2c6dh35h4h4b]A57Qm(@C< %C6?5 x?56Ik^2m A@:?ED @FE E92E “2D px 6IA2?5D H92E A6@A=6 42? 5@[ :E 2=D@ C2:D6D E96 AC6>:F> @? 8@@5 ;F58>6?E]” %96 4@CC6DA@?5:?8 DFCG6J 7@F?5 E92E H@C<6CD ?@H C2?< BF2=:EJ 4@?EC@= @7 px @FEAFE Wd_TX 2D E96 E@A 6>6C8:?8 D<:==[ 29625 @7 4C:E:42= E9:?<:?8 WceTX]k^Am

kAmx7 4@>A2?:6D 4FE 324< @? 9:C:?8 2?5 EC2:?:?8 6?ECJ\=6G6= H@C<6CD[ E96J >2J DECF88=6 E@ 7:== @G6CD:89E C@=6D :? E96 7FEFC6] sC] $49C@6E6C E6==D rt~D[ Qu@C 6G6CJ px E@@= J@F 255[ 2D< 2 ;F?:@C E@ :?G6DE:82E6 2?5 BF6DE:@? :ED @FEAFE[ 3642FD6 E92E :D @?6 @7 E96 36DE EC2:?:?8 >@>6?ED 7@C 3F:=5:?8 E96:C 4C:E:42= E9:?<:?8 :?DE625 @7 ;FDE 2446AE:?8 :E]Qk^Am

k9bm$FCG6J >6E9@5@=@8Jk^9bm

kAmu@F?56C #6A@CED DFCG6J65 a[_da &]$]\32D65 6>A=@J66D H9@ FD6 px 2E =62DE @?46 2 H66<] $6=7\6>A=@J65 :?5:G:5F2=D H6C6 6I4=F565] %96 DFCG6J H2D 4@?5F4E65 :? ~4E@36C a_ae] %96 52E2 :D 32D65 @? D6=7\C6A@CE65 C6DA@?D6D]k^Am

kAmk2 9C67lQ9EEADi^^7@F?56CC6A@CED]4@>^2:\4@>A2C65\E@\EC2:?:?8\2\?6H\9:C6^Qmk6>m%9:D DE@CJk^6>mk^2mk6>m H2D AC@5F465 3Jk^6>m k2 9C67lQ9EEADi^^7@F?56CC6A@CED]4@>^Qmk6>mu@F?56C #6A@CEDk^6>mk^2mk6>m 2?5 C6G:6H65 2?5 5:DEC:3FE65 3Jk^6>m k2 9C67lQ9EEADi^^9F3D]=2^"_b<=8$#_Q C6=lQ?@7@==@HQmk6>m$E24<6Ck^6>mk^2mk6>m]k^6>mk^Am