Tyler Cowen: What Harvard can learn from Olive Garden

kAm%96 6G:56?46 4@?E:?F6D E@ 244F>F=2E6 E92E p>6C:42’D ?@?AC@7:E D64E@C :D 72:=:?8 E96 4@F?ECJ :? D@>6 32D:4 H2JD] $A64:7:42==J[ :E :D ?@E 5@:?8 6?@F89 E@ 3C62< 5@H? F?;FDE :?6BF2=:E:6D 2?5 32CC:6CD E@ @AA@CEF?:EJ]k^Am

kAmr@?D:56C ?@?AC@7:E 9@DA:E2=D] p44@C5:?8 E@ E96 52E2[ ?@?AC@7:E 9@DA:E2=D 32C6=J 3692G6 5:776C6?E=J E92? 7@C\AC@7:E 9@DA:E2=D] %96J 5@ ?@E 492C86 DJDE6>2E:42==J =@H6C AC:46D @C D@>69@H 5@ >@C6 E@ 96=A A6@A=6] $@>6 DEF5:6D D9@H D=:89E 5:776C6?46D[ 3FE :E’D 92C5 E@ 2C8F6 E92E ?@?AC@7:E 9@DA:E2=D 2C6 >@C6 492C:E23=6 @C 92G6 >@C6 2=ECF:DE:4 AC:@C:E:6D]k^Am

kAmp?@E96C 6I2>A=6i AC6DE:8:@FD F?:G6CD:E:6D] pE w2CG2C5[ 7@C 6I2>A=6[ >@C6 E92? EH@\E9:C5D @7 E96 F?56C8C25F2E6D 4@>6 7C@> E96 E@A a_T @7 E96 :?4@>6 5:DEC:3FE:@?[ H9:=6 @?=J c]dT 4@>6 7C@> E96 3@EE@> a_T] v:G6? E92E w2CG2C5 92D 2? 6?5@H>6?E @7 C@F89=J Sd_ 3:==:@? 2?5 6?;@JD E2I\7C66 DE2EFD[ :E >:89E 36 6IA64E65 E@ 5:DEC:3FE6 :ED 36?67:ED >@C6 6G6?=J — :7 @?=J E@ 2G@:5 E96 325 AF3=:4:EJ] Ws:D4=@DFC6i x H@C< 2E 2 ?@?AC@7:E F?:G6CD:EJ 2?5 92G6 2 568C66 7C@> w2CG2C5]Xk^Am

kAmpE E9:D A@:?E[ x’> ?@ =@?86C DFCAC:D65 H96? x C625 2 DEF5J 56E2:=:?8 9@H :?682=:E2C:2? D@>6 ?@?AC@7:E :?DE:EFE:@?D 2C6] $@ x H2D A=62D2?E=J DFCAC:D65 E@ C625 2? :?G6DE:82E:@? E92E E@@< 2 ?@G6= 2AAC@249i xE FD65 86@=@42E:@? 52E2 E@ 6I2>:?6 H9:49 A=246D 2C6 E96 36DE — 2?5 H9:49 E96 H@CDE — 2E 3C:?8:?8 C:49 2?5 A@@C p>6C:42?D E@86E96C]k^Am

kAm&?7@CEF?2E6=J[ >FD6F>D D4@C65 6DA64:2==J A@@C=J[ 2?5 >@DE @7 E96> 2C6 ?@?AC@7:ED] }@C 5@ 49FC496D 72C6 H6==[ 6G6? E9@F89 E96:C C96E@C:4 E6?5D E@ 36 7C:6?5=J E@ E96 A@@C] p?5 >2?J A=246D :? E96 7@C\AC@7:E AC:G2E6 D64E@C 5@ E92E 325=J] sCF8 DE@C6D[ 7@C :?DE2?46[ E6?5 E@ 36 =@42=[ 2?5 E96:C 4FDE@>6CD C67=64E E96 :?4@>6 D68C682E:@? @7 E96:C ?6:893@C9@@5D]k^Am

kA 4=2DDlQE?4>D\:?=:?6\=:?<Qmk2 9C67lQ9EEADi^^?6HD]=66]?6E^E?4>D^2DD6E^65:E@C:2=^`edd4_b_\aeed\``66\g366\43echf76dg6`Qmz2C6? s@=2?i p77:C>2E:G6 24E:@? 92D 6?565[ 3FE E96 ?665 7@C 5:G6CD:EJ 92D?’Ek^2mk^Am

kAm%96 36DE 2E 2EEC24E:?8 4FDE@>6CD 7C@> 2== :?4@>6 =6G6=D 2C6 492:? C6DE2FC2?ED \\ ?@E ?646DD2C:=J 72DE\7@@5 A=246D[ 3FE 42DF2= C6DE2FC2?ED] %96 C:49 2?5 A@@C :? p>6C:42 @?=J ECF=J 4@>6 E@86E96C 2E A=246D DF49 2D ~=:G6 v2C56? 2?5 pAA=6366’D]k^Am

kAm(96C6 x =:G6 :? ?@CE96C? ':C8:?:2[ x 92G6 ?@E:465 E92E 9:89\BF2=:EJ 3FE 4962A r9:?6D6 C6DE2FC2?ED 92G6 2? 6DA64:2==J >:I65 4=:6?E6=6] %96 4@>3:?2E:@? @7 =@H6C AC:46D 2?5 C68:@?2= 4F:D:?6[ H9:49 42? 36 2 D:8?2= @7 C67:?65 E2DE6[ D66>D E@ 2AA62= E@ 2 H:56 56>@8C2A9:4]k^Am

kAm%96D6 <:?5D @7 C6DE2FC2?ED >2?286 E@ >:I E96 C:49 2?5 A@@C 3J 4C62E:?8 2? 6?G:C@?>6?E :? H9:49 EC25:E:@?2= DE2EFD >2C<6CD 2C6 23D6?E] }@?6 @7 E96D6 A=246D 4@F=5 36 56D4C:365 2D 72?4J[ 2?5 E96 >:I:?8 @44FCD A2CE=J 3642FD6 >2?J 9:896C\:?4@>6 4FDE@>6CD 2C6 H:==:?8 E@ 5@ H:E9@FE E96 EC2AA:?8D @7 E96:C =@42= 4@F?ECJ 4=F3]k^Am

kAm%96D6 7:?5:?8D C2:D6 2 BF6DE:@?i x7 E96 8@2= :D E@ 364@>6 >@C6 682=:E2C:2?[ H92E 42? p>6C:42’D ?@?AC@7:E :?DE:EFE:@?D =62C? 7C@> 42DF2= C6DE2FC2?EDnk^Am

kA 4=2DDlQE?4>D\:?=:?6\=:?<Qmk2 9C67lQ9EEADi^^?6HD]=66]?6E^E?4>D^2DD6E^65:E@C:2=^cfeh`33e\aeea\``66\257g\5behf7b2567fQmr9C:D %2=8@i r@==686D D9@F=5 D@=6=J 4@?D:56C >6C:E :? D6=64E:?8 DEF56?EDk^2mk^Am

kAm~?6 =6DD@? :D E92E :E’D 92C56C E@ 4@?G:?46 A@@C6C :?5:G:5F2=D E@ >:?8=6 H:E9 H62=E9:6C :?5:G:5F2=D :? D6EE:?8D H96C6 E96 4F=EFC6 :D D92A65 E@ 2=:8? H:E9 2 9:896C D@4:@64@?@>:4 DE2EFD] r9FC496D[ 7@C :?DE2?46[ 2C6 FDF2==J 7C66 2?5 @A6? E@ 2== — 3FE E96 A@@C 5@ ?@E D66> <66? @? 2EE6?5:?8 C6=:8:@FD D6CG:46D :? H62=E9:6C ?6:893@C9@@5D] |2J36 E92E’D 3642FD6 E96J 5@?’E G:6H E96 H62=E9:6C 49FC49 2D 2 “36EE6C D6CG:46” 3FE C2E96C 2D 2? 6?G:C@?>6?E H96C6 E96J 5@ ?@E 766= 6?E:C6=J 4@>7@CE23=6 @C H6=4@>6]k^Am

kAmx? @E96C H@C5Di (62=E9:6C :?DE:EFE:@?D @C 6DE23=:D9>6?ED 2EEC24E 2 >:I65 4FDE@>6C @C FD6C 32D6 @?=J H96? E96J 8:G6 FA 4F=EFC2= 4@?EC@=] %2==6C DE2:?65\8=2DD H:?5@HD 2?5 >@C6 4@>7@CE23=6 A6HD 42? 5@ @?=J D@ >F49 E@ 2EEC24E =@H6C\:?4@>6 49FC498@6CD] k^Am

kAm%96 3FD:?6DD >@56= @7 p>6C:42’D ?@?AC@7:E D64E@C 56A6?5D @? AC@5F4:?8 DE2EFD 2?5 C6AFE2E:@?[ 3@E9 7@C :ED6=7 2?5 :ED 277:=:2E6D] |2?J ?@?AC@7:ED H@C< 2E 4C62E:?8 6?G:C@?>6?ED @7 2 G6CJ A2CE:4F=2C D@CE[ 3@E9 E@ C2:D6 >@?6J 2?5 E@ 3@@DE E96:C :?7=F6?46] %@ 6=:E6D[ E9@D6 6?G:C@?>6?ED 2C6 :??@4F@FD[ 6G6? :?DA:C:?8] qFE E9@D6 D2>6 6=:E6D 2C6 DE2CE:?8 E@ C62=:K6 E92E H92E :D :?G:E:?8 E@ @?6 A6CD@? :D @77\AFEE:?8 E@ 2?@E96C]k^Am

kAm%@ 36 72:C[ E96 BF6DE:@? @7 9@H E@ 36 >@C6 682=:E2C:2? A=28F6D >@C6 E92? ;FDE E96 ?@?AC@7:E D64E@C] %96 C:D6 @7 A@AF=:DE A@=:E:4D 2C@F?5 E96 H@C=5[ 7@C 6I2>A=6[ 42? :? >2?J H2JD 36 6IA=2:?65 3J E96 72:=FC6 @7 6=:E6D 2?5 6IA6CED E@ E2:=@C E96:C 2AA62= E@ @C5:?2CJ G@E6CD]k^Am

kAmx H:== ?@E AC6E6?5 E92E ~=:G6 v2C56? :D >J 72G@C:E6 C6DE2FC2?E] qFE E9:D =2E6DE C6D62C49 8:G6D >6 2 ?6H7@F?5 2AAC64:2E:@? 7@C :E]k^Am