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Social Security Administration to end identity checks by phone for new and existing recipients
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Social Security Administration to end identity checks by phone for new and existing recipients

  • Mar 20, 2025
  • Mar 20, 2025 Updated Mar 20, 2025
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To limit fraudulent Social Security claims, the Trump administration is stopping identity verifications over the phone, instead forcing millions of new applicants and existing recipients to verify online or in person at a field office. (AP Video: Nathan Ellgren)

As featured on

Social Security Administration to require in-person identity checks for new and existing recipients

Social Security Administration to require in-person identity checks for new and existing recipients

The change will apply to new Social Security applicants and existing recipients who want to change their direct deposit information.

Social Security in-person identity checks opposed by advocates and retirees alike

Social Security in-person identity checks opposed by advocates and retirees alike

Beginning March 31st, those who cannot verify their identity online will be required to visit an office. To complicate matters, Social Security field offices across the country will be closing.

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